I usually just incorporate a few sentences in my listings to describe an item but I feel I need to add a little more info on this product. Please read my bullet points below. My wife and I run this business out of our house. We are a small operation but it has allowed us to homeschool our kids the past 12 years. We appreciate you giving us an opportunity to sell you a great product. This item is brand new, however I do open up each box and check to make sure everything is there. And add a little more packing to the box. We do accept reasonable offers. But to be honest I really can’t go too much lower than my asking price. This Solo has an ash tray but it is not removable. The Solo 2.0 has the removable ash pan and costs a lot more. If you have any problems with your Solo please reach out to me. I have brand new replacement pieces and can replace anything that is missing or damaged. Introducing the Solo Stove 27 Yukon Fire Pit – perfect for outdoor heating, cooking, and eating. This large, standing fire pit is made of high-quality stainless steel and steel materials, ensuring durability and longevity. The Solo Stove Yukon can burn wood as its fuel type, making it an eco-friendly option that is also smokeless. The fire pit comes with a stand, shelter, shield, flame ring, and ash pan, all designed to make your outdoor experience comfortable and enjoyable. The sleek silver finish and modern design make it an attractive addition to your yard, garden, or outdoor living space. Get ready to enjoy the warmth and ambiance of a fire without worrying about the condition of the item.